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Please check for minimum workstation requirements:

  • Web Browser- Firefox 4 (Recommended) or Google Chrome 11 or Internet Explorer 9 (IE9)
  • Office Integration (Optional)- Microsoft office 2010/ 2007
  • Up-to-date service packs

You may need to turn off your pop-up blocker for the system to work properly, in order to do that please turn off your popup blocker software/add-on (like IE popup blocker, Yahoo or Google toolbar popup blocker, web anti-virus blocker etc.), alternatively you can allow access when a popup blocker message appears.